To view the Terms and Conditions in a downloadable format please click the links below:

Daisy Terms & Conditions for the Provision of Equipment, Maintenance, Consultancy, Hosting, IT Support & Maintenance, Conference Calling, DDSP, WiFi, Fraud Guardian and/or Fixed Network Services
Daisy Terms & Conditions for the Provision of Equipment and/or Mobile Network Services

Online Service Use Rights for Acronis Cyber Security

Daisy Terms & Conditions for Provision of Online & Professional Services

Promotional Terms

Promotion Terms for 3 Months Free for Daisy Device Management (DDM)
Promotional Terms for 2 Months Free on DHV Collaborate
Promotional Terms for 3 Months Free on DHV Agent Web Chat
Promotional Terms for 3 Months Free on any new Ethernet Leased Line
Promotional Terms for 40% Discount or Free Fixed Line Installation

Lines & Calls

Free to Call Terms
Business Assurance Terms

For Tariffs please visit our Price Information page

Fair Usage Policies

Broadband Acceptable Use Policy
Business Select Extra Fair Usage Policy
Mobile Fair Usage Policy
Daisy Hosted Voice Fair Usage Policy
CloudSelect Data Service Acceptable Use Policy
Unlimited Data Fair Usage Policy

Service Specific Conditions

Updates & Changes Subscription
IT Support & Maintenance Services
Returns Policy for Handsets
Mobile Device Management Services
Wandera Services
CloudSelect Data Service Level Agreement
DAAS – Device as a Service
For the Provision of a Recording & Storage Solution
Supply Chain Services
Supply Chain (AN v5.15 MSA or later)
Synapse Portal
Synapse Card Payments

Data Processing Addendum

Daisy as a Supplier – Data Processing Addendum

Procurement Terms

Daisy Terms & Conditions for Procurement

Previous Versions of Terms

December 2021 – Daisy Terms & Conditions for the Provision of Equipment, Maintenance Services, Consultancy Services, Hosting Services, Conference Calling Services, DDSP Services, WiFi Services, Daisy Fraud Guardian and Fixed Network Services
September 2019 – Daisy Terms & Conditions for the Provision of Equipment, Maintenance Services, Consultancy Services, Hosting Services, Conference Calling Services, DDSP Services, WiFi Services, Daisy Fraud Guardian and Fixed Network Services
May 2018 – Daisy Terms & Conditions for the Provision of Equipment, Maintenance Services, Consultancy Services, Hosting Services, Conference Calling Services, DDSP Services, WiFi Services, Daisy Fraud Guardian and Fixed Network Services
April 2019 – Daisy Terms & Conditions for the Provision of Equipment and/or Mobile Network Services